FAQ's

You Can Reach Our Customer Service Team Via Email at   info@vibesexpress.com or By Phone at  06 5300368 /  506659911. We are available Monday to Friday, 9 AM to 6 PM.

Delivery Times Vary Based on The Service Selected and Destination. We deliver same day in UAE Depends on the Port.

Restricted Items Include Hazardous Materials, Perishable Goods, and Items Prohibited By Law.

If Your Shipment is Damaged or Lost, Please Contact our Customer Service Immediately With Your Tracking Number and Details of the Issue. We Will Initiate an Investigation and Guide You Through the Claims Process.

If You Have a Complaint, Please Contact Our Customer Service Team at info@vibesexpress.com. We Take All Complaints Seriously and Will Work to Resolve Any Issues Promptly.